AgentPing for automation agencies

You built it, you handed it over,
and the client told you it broke.

Delivered automations do not fail loudly. They stop, and everything looks fine until someone downstream notices data has been stale for three weeks. AgentPing watches every client workflow after handover, pages you when one goes quiet, and gives you the evidence that the retainer is doing something.

support-triage · schedulelive
support-triage missed its 14:00 run paged on-call · last ok 13:00 · 247 runs clean before

Three ways a delivered automation damages the relationship.

01

The silent stop

It ran every night for four months, then it did not.

A credential expired or a dependency changed. Nothing errored loudly enough to reach anyone. Three weeks later the client asks why the records stopped updating, and the first thing they learn about their automation is that you were not watching it.

02

The renewal with no evidence

"Remind me what we are paying for."

The work has been running fine, which is exactly the problem: invisible success looks identical to nothing happening. Without runs completed, failures caught and cost per run, the retainer is defended with adjectives instead of numbers.

03

The bill you set up

Their provider key, your configuration, their invoice.

A loop you wrote runs hot for a fortnight. The client sees a number four times bigger than last month and comes to you about it. Whether or not it was your fault, you are now having a commercial conversation with no per-run evidence to hand.

One view across every client.

Tag each run with the client it belongs to. The whole book becomes one list sorted by what needs attention, instead of a rotation of logins.

Know before the client does

Freshness alerting on every delivered workflow. If a nightly job misses its window, you are paged that night rather than told about it at the next check-in.

support-triage · schedulelive
support-triage missed its 14:00 run paged on-call · last ok 13:00 · 247 runs clean before

Explore Pulse

Spend per client, capped

Baselines and caps per client, so an unusual week is an alert on the Tuesday rather than a difficult conversation about the invoice a month later.

spend · this month↑ on budget
$5,382
spent
$0.094
cost / successful run
content-writer$2,189
research-agent$1,474
support-triage$685
email-classifier$262

Explore Spend

Proof the work is working

Runs completed, quality holding, incidents caught and resolved. The report that makes a renewal a formality rather than a negotiation.

summariser · judge score↓ 4.2 to 3.8
  • cites a source pass
  • answers the question pass
  • stays on policy fail

Explore Verify

Can I monitor workflows across several clients from one place?
Yes. Tag each run with the client it belongs to and you get one view across the whole book, plus a per-client view when you need to talk to that client specifically. The cross-client view is the one that changes how an agency operates, because it turns "check each account" into a single list sorted by what needs attention.
The client owns the automation now. Do they need an account?
No. Plenty of agencies run the monitoring themselves as part of a retainer, which is usually the point: you are the one being paid to know it is working. If a client wants their own visibility later you can give them their own view, but nothing about the setup requires it.
How do I show a client the retainer is worth paying for?
Runs completed, failures caught before they were noticed, and cost per run over time are the three numbers that do it. The one that lands hardest in a renewal conversation is a caught failure with a timestamp: the agent stopped at 02:10, you were paged at 02:12, it was running again by 09:00, and nobody at the client ever saw it.
We set up the client's provider key. Are we exposed if their usage explodes?
Commercially, often yes, and it is a conversation nobody enjoys having after the fact. Per-client spend baselines with alerting mean you see an unusual week while it is still a week rather than a month, and spend caps give you a hard ceiling. Both are considerably easier to set up before the awkward invoice than after it.
Does this work with n8n, Make and Zapier?
Yes. Anything that can make an HTTP request can send a run event, which covers essentially every automation platform including n8n, Make and Zapier, as well as custom code. There is a dedicated n8n guide if that is most of your stack.

Be the one who tells the client.

Put one delivered workflow under monitoring and see what a caught failure is worth the first time it happens.

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